Terms of delivery
Depending on the product you ordered the lead times are 5-16 working days (Monday-Friday) after you received an order confirmation or, in case you have chosen advance payment, after we have received your payment. For individual lead times please refer to the chart below. Shipment within Germany is free of charge! Delivery can also be made to several European Countries. For information regarding delivery to Switzerland please scroll down. For international deliveries we charge 9,99 €.
Lead times
| Product | Standard production* Working days(Monday-Friday) |
Express production* Working days(Monday-Friday) |
Express production + express shipment* Working days(Monday-Friday) |
| Printed wristbands | 10 | 7 | 6 |
| Woven wristbands | 15 - 16 | Not available | Not available |
| Tyvek® wristbands | 5 - 7 | 4 | 3 |
| Tickets | 6 - 8 | 3 - 4 | Not available |
When placing an order before 12 a.m. the day of the order is also the first working day (Monday-Friday). In case of an upcoming error you might receive an email. As soon as we have received your response your order will be released for delivery. Delivery will be made with UPS and Hermes.
Please note: Although we try to avoid partial delivery as good as possible we also wish to offer you a quick delivery. Thus orders including several articles might arrive in separated packages.
Please wait for all articles to arrive. Thank you!
Delivery to Switzerland
We regret that we cannot offer delivery to Switzerland yet. Instead you can use https://meineinkauf.ch to help you with your delivery. Please go to the above mentioned website for further information.